Privacy Policy

Personal information:
We may gather personal information from the patients in numerous ways. Name, contact address and phone number are filled in the online form to ship the products. Sometimes users are required to furnish information to access other features and resources on the website. People can visit the site in anonymous mode and not compelled to provide personal details however some of the attributes are not accessible in such cases.

Non personal information:
If the users logs into the website, we collect non personal information such as browser name, operating system and computer type. In addition, connection type information that people use to connect to our website is also stored.

Our website uses cookies to improve user experience. The browser automatically places the cookies on the computer system of the users. It is essential to render customized information to the patients for better services. Users can always configure their browser to reject cookies however some parts of the site might not work effectively.

Efficient utilization of gathered information:
Based on the patient information our team of doctors and pharmacists responds effectively to the request of the patients. In order to provide personalized experience, we aggregate information about the individual clients and monitor their behavior. Our focus is to incorporate the feedback of the customers in order to enhance the working of the website. The information shared at the payment gateway is specifically used to process the financial transaction and is not deployed for any other purpose with malicious intent. We might use the user information to send periodic emails regarding the order and shipment of the medicines. Our team also works in close collaboration with the patients to provide them medications that are useful in the near future. Numerous updates, product release and discount information is sent through email to the customers.

Protection of data:
Our data collection, processing and storage methods confirm to the global standards. Information is secured from unauthorized intrusion, modification and invalid disclosures. Communication between the patients and the website is encrypted with SSL algorithms. Therefore, it is not easy for hackers to barge into the system and steal data.

Sharing information:
The company doesn’t share confidential private information with other entities however generic data based on demography of visitors to the website is disseminated to affiliates and business partners.

Third party website information:
Our website consists of numerous advertising links pointing to the third party web pages. The organization does not guarantee data security on behalf of those websites. We do not have any control over the security policy or terms and conditions. If clients are interacting with third party applications, they should assume full responsibility in case of any eventuality.